Responsible Gaming

Gambling should be a form of entertainment, not a way to earn money or solve financial problems. Always play responsibly and within your means. If gambling stops being fun, it’s time to stop.

Age Verification

You must be 18 years of age or older to gamble, or the legal gambling age in your province or territory within Canada (which may be 19 in some regions). Underage gambling is illegal and strictly prohibited. We encourage parents to use filtering software to prevent access by minors.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Ask yourself if you have experienced any of the following:

• Chasing losses — trying to win back money you’ve lost by gambling more
• Hiding your gambling activity from family or friends
• Spending more time or money on gambling than you intended
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or selling possessions to gamble
• Feeling restless or irritable when trying to cut down or stop gambling
• Gambling to escape from stress, anxiety, or depression
• Lying about how much you gamble

If you recognise any of these signs in yourself or someone you care about, please seek help immediately.

Self-Help Tools

Most reputable gambling platforms offer tools to help you stay in control. Consider using the following features:

• Deposit Limits: Set a maximum amount you can deposit per day, week, or month
• Loss Limits: Cap the amount you are willing to lose over a set period
• Reality Checks: Receive reminders of how long you have been playing
• Self-Exclusion: Temporarily or permanently block yourself from gambling sites
• Time-Out Periods: Take a short break from gambling for 24 hours up to several weeks

Support Organizations

If you feel that gambling is no longer a fun pastime, these organisations provide free, confidential advice and support:

Canada

• Responsible Gambling Council — resources, self-assessment tools, and prevention programs
• ConnexOntario — 24/7 helpline for mental health, addictions, and problem gambling: 1-866-531-2600

United Kingdom

• GamCare — national provider of information, advice, and support
• GamStop — free self-exclusion scheme for UK-licensed online gambling

Australia

• Gambling Help Online — 24/7 free counselling and support

United States

• National Council on Problem Gambling — helpline 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — information and support for gambling addiction

Other Countries

Please contact your local health authority or search for a national problem gambling helpline in your country. Most regions provide free, confidential support.

Seek Help

If you or someone you know has a gambling problem, do not wait. Reach out to one of the organisations listed above or call a local helpline. Help is available — you are not alone.